Data Protection Policy of Vido.at
Last updated: December 27, 2024
Welcome to Vido.at (“we,” “us,” or “our”). Your privacy and the protection of your personal data are of utmost importance to us. This Data Protection Policy outlines how we collect, process, store, and protect your information when you access or use our website, www.vido.at. By using our services, you consent to the practices described in this policy. If you do not agree, please refrain from using our website.
1. Scope of this Policy
This policy applies to all personal data collected, used, and processed by Vido.at in relation to its website and services. It is designed to ensure compliance with applicable data protection regulations.
2. Legal Compliance
We may collect the following types of personal data:
- Information you provide directly: Name, email address, phone number, billing details, and any information you submit when creating an account or contacting us.
- Automatically collected information: IP addresses, browser types, device details, and browsing behavior (via cookies and analytics tools).
- Transactional data: Information related to purchases made on our platform.
3. Purpose of Data Collection
We collect and process your personal data for the following purposes:
- To provide and improve our services.
- To communicate with you regarding your account, purchases, and support queries.
- To comply with legal and regulatory requirements.
- To personalize your experience and deliver tailored content or offers.
- For security purposes, including fraud prevention and monitoring.
4. Legal Basis for Data Processing
We process your data based on one or more of the following legal grounds:
- Consent: When you explicitly provide your consent for specific processing activities.
- Contractual necessity: To fulfill our obligations under any agreement we have with you.
- Legitimate interest: To improve our website, protect user data, and ensure business continuity.
- Legal compliance: To adhere to applicable laws and regulations.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. However, we may share your data in the following circumstances:
- With trusted third-party service providers for payment processing, hosting, analytics, and customer support.
- When required by law or to comply with legal processes.
- To protect the rights, safety, or property of Vido.at, our users, or others.
6. Data Security
We employ industry-standard security measures to safeguard your personal data, including encryption, firewalls, and secure access protocols. However, no system can be completely secure, and we cannot guarantee absolute security.
7. Your Rights
Under applicable data protection laws, you have the following rights:
- Access: Request access to the personal data we hold about you.
- Correction: Rectify any inaccuracies in your personal data.
- Erasure: Request the deletion of your data where applicable.
- Restriction: Limit the processing of your data under certain conditions.
- Data portability: Obtain a copy of your data in a structured, machine-readable format.
- Objection: Object to the processing of your data for direct marketing or other legitimate purposes.
To exercise these rights, please contact us at support@vido.at.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze website performance. For detailed information, please review our Cookie Policy.
10. International Data Transfers
Your personal data may be transferred to and processed in countries outside of your jurisdiction. We ensure that such transfers comply with applicable data protection laws and are protected by appropriate safeguards.
11. Policy Updates
We reserve the right to update or modify this Data Protection Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website signifies your acceptance of any updates.
12. Contact Us
Call us: +43-1-9582698
Mail us: support@vido.at
